HANDICAPPED ACCESSIBILITY INFORMATION
INFORMATION BY TELEPHONE
ZVV-Contact
- Information about travel within the ZVV
- Information updated daily on the deployment of low-floor vehicles
- Order tickets by telephone, tel. 0848 988 988 (CHF 0.08 per minute)
SBB Rail Service
- General information about travel with SBB
- Ticket orders, reservations
- tel. 0900 300 300 (CHF 1.19 per minute)
SBB Call Center Handicap
- Information about rail travel throughout Switzerland, contact point for reservations
- Organising help getting on and off for passengers with a disability, tel. 0800 007 102
(free)
Televox – a service of the Swiss Association for the Blind and Visually Impaired (SBV)
- Departure times and platform information announcements for trains at Winterthur and
Zurich Main Stations: Tel. 031 390 88 88
INTERNET
- ZVV low-floor services by route
- Accessibility information for stations and stops on low-floor S-Bahn train and tram routes
- Information on the ZVV disabled concept, “MobilPlus”
- ZVV online timetable: current departure times for low-floor trams (no real-time information
available)
- Information on train journeys for the disabled
- Brochure “Reisende mit Handicap” (German only, download)
- List of stations with support points
- Low-floor services for long-distance and regional trains
- Wheelchair-accessible services on public transport (throughout Switzerland)
- Brochure “Mit dem Rollstuhl im THURBO-Land”
