Ticket inspection

Anyone who travels on the ZVV network needs a valid ticket. General information about travelling without a valid ticket is available here.

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Did you fail to produce a valid ticket during a ticket inspection? Please contact the relevant TaxCenter directly. You can find its address on the document prepared by the customer advisor.

  • ZVV-TaxCenter
    Tel 058 386 64 50
    Fax 058 667 45 71
    Mo–Fr 8am–4pm
  • SBB Revenue Protection Dept.
    Tel 0848 00 11 33
  • VBZ Büro für Taxzuschläge (VBZ Office for Fare Surcharges)
    Tel 044 411 56 98
    Fax 044 411 56 40
    Mon–Fri 7.30am–11.30am and 1.30pm–4pm
  • PostBus Switzerland Ltd collection agency 
    www.ticketcontrol.ch (e.g. debiting claims)