Clever commuting

Clever travellers enjoy a more relaxed journey. The following information will help you get around the ZVV network comfortably and safely.


Showing respect is a good move.

Offering passengers security, cleanliness and a pleasant journey every time is very important to our transport partners – and you can play your part by respecting the following rules.

No smoking

All carriages are non-smoking. We request that you comply with this rule, and thank you for your cooperation.


All travellers are entitled to a clean seat. For this reason, please do not make seats dirty by putting your shoes on them.

Travel in the right class

Please make sure you travel in the carriage class for which your ticket is valid.

Food and drink

Food and drink are allowed in all trains. However, we ask you to show consideration to fellow passengers by disposing of any waste in the containers provided.


Playing music, being loud, making performances and begging disturb many passengers. Avoiding such behaviour makes for a more pleasant journey.

All information and tips for saving yourself time, money and stress are available on (in German).