Travel for those with impaired hearing

Travelling on public transport is challenging for deaf passengers and the hard of hearing. Passenger information displayed in vehicles and at public transport stops enables them to travel more easily.

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Online shop

You can buy ZVV tickets from the comfort of your home via our Ticketshop (in German); some ticket types can be printed out. You can also order ZVV tickets by calling ZVV Contact on 0848 988 988; tickets will be delivered to your address. You can use the ZVV ticket app (german only) or the SBB app to download your ZVV ticket to your mobile phone. Needless to say, you can also buy a ticket from a ticket counter, sales office or regional bus driver.

Audio amplifiers at the counter

Many station counters are equipped with induction loop amplifiers for the hard of hearing. For more details, please visit www.sbb.ch/handicap.