Check-in ticket: important information

With the check-in feature, you no longer need to study zone maps or search for the correct ticket. The feature automatically takes care of that for you. However, there are a few particular points to keep in mind when using the check-in feature.

Price optimisation on a daily basis

The price is calculated per calendar day. This means that the price of a monthly pass will not automatically be charged, even if the total of individual trips exceeds the price of a monthly pass. The same applies to multiple-journey tickets.

Notes on the ticket range

• ZVV day pass (calendar day): As billing is based on the calendar day, a calendar day pass is automatically charged after two single trips in the same zones. This pass is valid only during the calendar day until 5 am of the following day. As a result, it is about 10% cheaper than the 24-hour tickets according to the official ZVV fare. 24-hour tickets are not available as check-in tickets due to the billing time window.
• Supersaver tickets: Supersaver tickets are limited in quantity and only available when purchased in advance. They are therefore not part of the check-in offer.
• Special fares: Single trips on the Polybahn and the Horgen–Meilen ferry are charged at the regular ZVV zone fare. Other special ticket types throughout Switzerland are also not part of the check-in offer.

Price calculation in line with the timetable

The prices for check-in tickets are based on the scheduled departure time. This ensures that you do not incur additional costs in the event of delays.

However, this results in the following limitations:

• 9 o’clock pass: If you take a delayed train after 9 am whose original scheduled departure time was before 9 am, the 9 o’clock pass will not be applied. In such cases, you can request a refund from the customer service team.
• Single journeys within the ZVV network lasting over than two hours: If the fastest continuous connection within the ZVV network takes longer than two hours, a day pass will automatically be charged, even if a single ticket would normally be sufficient according to the fare rules. A refund can be requested from the customer service team.