Step-free access: S-Bahn
Almost all of Zurich's S-Bahn connections are accessible without steps. Find out more about the accessibility of the S-Bahn and its stations.
Planning
The easiest way to plan your journey is to use the ZVV online timetable or the ZVV app. You can limit your search to barrier-free connections. You can also extend the transfer times. Find more about these functions here.
Rolling Stock
Low-floor trains run on almost all of Zurich's S-Bahn lines. Please note that on some trains not all doors are barrier-free. More information is provided here. Not all trains on the S18 line are low-floor. There are no low-floor trains on lines S19, S21 (S20 instead of S21 from 15.12.24) and S23. You can find alternative, step-free connections in the connection search.
Stations
Most stations are step-free. At stations that are not step-free, you can change to an alternative service, get help from staff or request a shuttle. The network map gives you an overview of which ZVV stations are accessible for people with reduced mobility and wheelchairs, and what alternatives are available.
Outpost stations
At a number of outpost stations in the ZVV area, staff can assist passengers in wheelchairs by prior arrangement. With the help of a mobile lift, you can access both high-floor and long-distance trains. The outpost stations are marked on the plan of the S-Bahn.
Reservations must be made in advance with the SBB Contact Centre Handicap:
Tel. 0800 007 102 (from 5 a.m. to 12 p.m.).
For more information, including on outpost stations, go to: www.sbb.ch/handicap