Where can I obtain information (fares, group journeys, timetables, carriage of bicycles, etc.) and where can I submit any praise or criticism (punctuality, staff, dirty vehicles, etc.)?

ZVV-Contact is your contact point for all questions and matters concerning public transport in the Zurich Transport Network. ZVV-Contact is available for you daily from 6am to 10pm.

Phone 0800 988 988
Fax 0848 988 989
E-mail: contact@zvv.ch

Post: ZVV-Contact, Postfach, 8040 Zurich