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- Travelcards and Tickets
- Ticket inspection
- Collection of payment
Collection of payment
Various offices within the ZVV are responsible for the collection of payments. Here you will find the respective contact details.
Did you fail to produce a valid ticket during a ticket inspection? Please contact the relevant TaxCenter directly. You can find its address on the document prepared by the customer advisor.
- ZVV-TaxCenter
Tel 058 386 64 50
Fax 058 667 45 71
Mo–Fr 8am–4pm - SBB Revenue Protection Dept.
Tel 0848 00 11 33 - VBZ Taxzuschläge (VBZ Office for Fare Surcharges)
Tel 044 411 56 98
www.ticketcontrol.ch
Mon–Fri 7.30am–11.30am and 1.30pm–4pm - PostBus Switzerland Ltd collection agency
www.ticketcontrol.ch (e.g. debiting claims)
Further information
You can find the ZVV guidelines on ticket inspections here: