‘Tickets, please’ campaign day on 8 September 2025
ZVV will hold its ‘Tickets, please’ campaign day on 8 September 2025. The pre-announced campaign for the entire network area is intended to raise awareness of the need to have a valid ticket, ticket inspections and fairness in public transport. If you use public transport without paying, you are placing the burden on the public at large: each year, fare dodging results in a loss of income of at least CHF 80 million in the area served by ZVV.
What is ‘Tickets, please’ all about?
As part of this campaign day, ZVV will provide information on various topics, as well as background details relating to ticket inspections. Many inspections will be held in the ZVV network area on the campaign day. Ticket inspections are a key measure to ensure that all passengers purchase a valid ticket. After all, ticket revenues are essential to help cover the cost of the dense, efficient public transport network.
The campaign day will be widely announced in advance across various channels, with a press release, posters on public transport, and announcements in the ZVV app, on social media and in the ZVV newsletter. The aim is to raise awareness of ticket inspections across as wide an audience as possible. The campaign day is not about handing out as many fines as possible, but rather raising awareness of ticket inspections, preventing fare dodging and encouraging passengers to behave fairly and correctly.
Why are ticket inspections held?
Every person who uses public transport is responsible for holding a valid ticket at the time of departure. Inspections lay the foundation for fairness: if you act properly and buy a ticket, you should not have to bear the losses caused by others. If inspections are not carried out, even the most honest people are less motivated to buy a ticket. That’s why regular inspections are important.
As a rule, ticket inspectors do not have the time or information to make informed decisions on site. Ticket inspectors are also bound by the principle of equal treatment. Decisions made on the spot out of goodwill would quickly lead to accusations of discrimination or advantage. For this reason, personal details are always recorded and a fine issued if a passenger does not hold a valid ticket. The relevant back office is responsible for clarification; the contact details are on the receipt.
ZVV and the transport companies stand united behind ticket inspectors. The results of the ‘Tickets, please’ campaign will be made public later on.