Legal notices


The legal provisions are valid in the version that is current at the time when you use the ZVV website. Please consult these provisions regularly for any changes.

Non-binding nature of contents and offers of the ZVV web services.

The contents and offers of the ZVV web service are non-binding and non-committal. We reserve the right to change, supplement, delete or temporarily or definitively discontinue the publication of parts of the website or the entire web service without any specific announcement.

Exclusion of liability

We are committed to ensuring that the contents and offers on our web service are up-to-date, correct and complete. However, we do not assume any liability for the up-to-dateness, correctness, completeness or quality of the ZVV web service. Provided that no demonstrably intentional fault of the ZVV exists, liability claims against the ZVV that pertain to direct or indirect damages and consequential damages of a material or immaterial nature shall be excluded. Exclusion of liability includes damages and losses which were caused by

  • the use or non-use of the information, programmes, data and references,
  • the use of faulty and/or incomplete information, programmes, data and references,
  • not using the ZVV web services, or
  • transmission errors, etc. (e.g. due to interruption of Internet operations, malfunctions, viruses, harmful components, misuse by third parties as well as loss of programmes or other data in your information systems).

Using the ZVV web services as well as their contents and offers shall be at the user's own risk.

We do not check web services and their contents and offers that are accessible via or linked to the ZVV web services. Consequently, we accept no responsibility for them. Access to these websites, utilisation of the information, programmes, data and references presented by them and the use of offers contained therein shall be at the user's own risk.


The entire content (texts, graphic elements, pictures, logos, etc.) on the ZVV website is copyright-protected and is the property of the ZVV. Protection and usage rights of the ZVV and third parties concerning the contents of the ZVV website must be observed. Information, programmes, data and references as well as offers presented on the website are made available by the ZVV for private use and information purposes only.

Without our prior written approval it is prohibited to reproduce, link, copy or change any contents on the ZVV website for public or commercial purposes. This also applies when the source and the copyright of the ZVV is indicated. By downloading or copying ZVV web pages no rights are transferred to you.

Please send your request concerning the use of copyright-protected contents to ZVV Contact (by e-mail to, by post to ZVV Contact, Postfach, 8040 Zurich or call us at 0800 988 988). Please make sure that you do not send any confidential details by e-mail. If necessary, your request is forwarded to the legal service of the ZVV and processed as quickly as possible.

Data protection

Data protection while using the ZVV web services is based on our Data protection statement.

Locating function

The "current location" function in the electronic timetable uses GPS, W-LAN or the browser's own locating function, depending on the terminal device. Especially the browser's own locating function may lead to imprecise results or no results at all, if you have switched off the locating function in the browser or if the exact location of your device cannot be identified due to specific functional aspects of the network. The latter mainly occurs in corporate networks and with Swisscom subscribers who access the Internet via a LAN-connection.

Place of jurisdiction and applicable law

Zurich courts have jurisdiction for any disputes between the ZVV and yourself as a user of the ZVV website that may arise from the use of the ZVV website, the use of the information, programmes, data and references presented as well as the use of offers. Subject to the use of any compulsory courts of jurisdiction. Swiss law applies.